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Legal

Privacy, HIPAA notice & accessibility.

Everything about how we handle your information and how to reach us if any part of this site is hard to use.

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Effective September 3, 2026 · Covered entity: LETSTHRIVEMH CORPORATION d/b/a Let's Thrive Mental Health, Coral Gables, FL · Privacy Officer: (786) 933-9143 · admin@letsthrivementalhealth.com

How we may use and disclose your health information

Treatment. To provide, coordinate and manage your care — including with other clinicians involved in your treatment, pharmacies, laboratories and, with your written authorization, schools or referring providers.

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Payment. To bill and collect payment from you, your health plan or other payers, including eligibility checks and prior authorizations.

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Health care operations. Quality measurement, training, licensing, compliance and business planning.

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Psychotherapy notes and substance-use records receive additional protection and are disclosed only with your specific authorization except as law requires.

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Other uses. As required by law; for public-health activities; to avert a serious threat to health or safety; for health oversight; in judicial proceedings under a valid order; for workers' compensation; and to appointment reminders and treatment alternatives. Marketing, sale of information, and most other uses require your written authorization, which you may revoke in writing at any time.

Your rights

  • Inspect and obtain a copy of your record (electronic copy on request), usually within 30 days

  • Request an amendment to your record

  • Receive an accounting of certain disclosures

  • Request restrictions on uses and disclosures, including restricting disclosure to your health plan for services you pay for in full out of pocket

  • Request confidential communications (for example, a specific phone number or address)

  • Receive a paper copy of this notice on request

  • Be notified of a breach of your unsecured health information

Complaints

You may file a complaint with our Privacy Officer at the contact above or with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.

Changes to this notice

We may revise this notice and apply the revised version to information we already hold. The current notice is posted here and in the patient app.

Good Faith Estimate (No Surprises Act)

If you are uninsured or choose not to use insurance, you have the right to receive a Good Faith Estimate of the expected cost of services before you are seen. Ask us before scheduling, or at any time; we provide it in writing. If your final bill is at least $400 more than the estimate, you may dispute it. For questions or more information, visit cms.gov/nosurprises or call (800) 985-3059.

Counsel review pending; this notice follows the HHS model notice structure and will be finalized before first patient visit.

Questions about your information?

Privacy Officer: (786) 933-9143 · admin@letsthrivementalhealth.com

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