Let’s Thrive Mental Health
Privacy Policy
Effective date: 30/8/2026. This page is a structural draft — final language to be provided by counsel before launch.
Information we collect
When you interact with our website, we collect specific categories of information to help us provide and improve our services. This includes contact details submitted through our online forms, appointment requests, insurance information provided for benefit verification, and general website analytics. Please note that no Protected Health Information (PHI) is collected through the public forms on this website.
How we use information
The information we collect is utilized strictly for our operational and administrative purposes. We use this data for scheduling appointments, verifying insurance benefits, responding to your inquiries, and making improvements to our services and patient experience. We value your privacy and do not sell your personal information to any third parties.
HIPAA & patient records
Your clinical records and Protected Health Information (PHI) are maintained securely in our practice’s Electronic Health Record (EHR) system. The collection, use, and protection of these records are governed separately by our Notice of Privacy Practices, which is provided to all patients during intake.
Cookies & analytics
Our website employs cookies, analytics, and advertising technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content. When you visit our site, you consent to the use of these standard technologies. You have the right to opt-out or manage your preferences by adjusting your browser settings or utilizing standard cookie-blocking tools.
Your choices & contact
You have the right to submit requests to access, correct, or delete the personal information we have collected about you through this website. To exercise these choices, or if you have any questions or concerns regarding our privacy practices, please contact our office directly at (786) 933-9143.
SMS / text messaging. By providing your mobile number you agree to receive appointment, scheduling, and account-related text messages from Let's Thrive Mental Health. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Mobile phone numbers and text-messaging consent are never sold, rented, or shared with third parties or affiliates for marketing purposes.